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PCI Requirement 3.6.3 Secure Cryptographic Key Storage

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PCI DSS Requirement 1.1.2 and 1.1.3 - Network Documentation Best Practices
PCI DSS Requirement 1.1.4 - Establishing a Firewall and DMZ
PCI DSS Requirement 1.1.5 Defining Roles and Responsibilities for Managing Network Components
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PCI DSS Requirement 1.2.1 Restrict Traffic to that which is Necessary
PCI DSS Requirement 1.2.2 Secure and Synchronize Router Configuration Files
PCI DSS Requirement 1.2.3 Install Firewalls Between all Wireless Networks and the CDE
PCI DSS Requirement 1.3 Examine Firewall and Router Configurations
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PCI DSS Requirement 1.3.2 Limit Inbound Internet Traffic
PCI DSS Requirement 1.3.3 - Implement Anti Spoofing Measures
PCI DSS Requirement 1.3.4 - Deny Unauthorized Outbound Traffic
PCI DSS Requirement 1.3.5 - Permit Only Established Connections into the Network
PCI DSS Requirement 1.3.6 Segregate the CDE from the DMZ
PCI DSS Requirement 1.3.7 Do Not Disclose Private IP Addresses
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PCI Requirement 10 – Track and Monitor all Access to Network Resources and Cardholder Data
PCI Requirement 10.1 – Implement Audit Trails to Link all Access to System Components
PCI Requirement 10.2 – Implement Automated Audit Trails for all System Components
PCI Requirement 10.2.1 – All Individual User Accesses to Cardholder Data
PCI Requirement 10.2.2 – All Actions Taken by Any Individual with Root or Administrative Privileges
PCI Requirement 10.2.3 – Access to All Audit Trails
PCI Requirement 10.2.4 – Invalid Logical Access Attempts.mp4
PCI Requirement 10.2.5 – Use of and Changes to Identification Accounts with Root Privileges
PCI Requirement 10.2.6 – Initialization, Stopping, or Pausing of the Audit Logs
PCI Requirement 10.2.7 – Creation and Deletion of System-Level Objects
PCI Requirement 10.3 – Record at Least the Following Audit Trail Entries for All System Components
PCI Requirement 10.3.1 – User Identification
PCI Requirement 10.3.2 – Type of Event
PCI Requirement 10.3.3 – Date and Time
PCI Requirement 10.3.4 – Success or Failure Indication
PCI Requirement 10.3.5 – Origination of Event
PCI Requirement 10.3.6 – Identity or Name of Affected Data, System Component, or Resource
PCI Requirement 10.4 – Using Time-Synchronization Technology, Synchronize All Critical Systems
PCI Requirement 10.4.1 – Critical Systems Have the Correct and Consistent Time
PCI Requirement 10.4.2 – Time Data is Protected
PCI Requirement 10.4.3 – Time Settings Are Received from Industry-Accepted Time Sources
PCI Requirement 10.5 – Secure Audit Trails so They Cannot Be Altered
PCI Requirement 10.5.1 – Limit Viewing of Audit Trails to Those with a Job-Related Need
PCI Requirement 10.5.2 – Protect Audit Trail Files from Unauthorized Modifications
PCI Requirement 10.5.3 – Promptly Back Up Audit Trail Files to a Centralized Log Server
PCI Requirement 10.5.4 – Write Logs for External-Facing Technologies onto a Secure Device
PCI Requirement 10.5.5 – Use File-Integrity Monitoring or Change-Detection Software on Logs
PCI Requirement 10.6 – Review Logs and Security Events for All System Components
PCI Requirement 10.7 – Retain Audit Trail History for at Least One Year, with Three Months Available
PCI Requirement 10.8 –Implement a Process for the Detection of Failures of Critical Control Systems
PCI Requirement 10.8.1 –Respond to Failures of Any Critical Security Controls in a Timely Manner
PCI Requirement 10.9 – Document Policies & Procedures for Monitoring Access to Network Resources
PCI Requirement 11 - Regularly Test Security Systems & Processes
PCI Requirement 11.1 – Implement Processes to Test for the Presence of Wireless Access Points
PCI Requirement 11.1.2 – Unauthorized Wireless Access Points Detection
PCI Requirement 11.2 – Quarterly Internal & External Vulnerability Scans
PCI Requirement 11.2.1 – Perform Quarterly Internal Vulnerability Scans
PCI Requirement 11.2.2 – Perform Quarterly External Vulnerability Scans
PCI Requirement 11.2.3 – Perform Internal and External Scans and Rescans as Needed
PCI Requirement 11.3 – Implement a Methodology for Penetration Testing
PCI Requirement 11.3.1 – Perform External Penetration Testing at Least Annually
PCI Requirement 11.3.2 – Perform Internal Penetration Testing at Least Annually
PCI Requirement 11.3.3 – Exploitable Vulnerabilities Found During Penetration Testing are Corrected
PCI Requirement 11.3.4 – Perform Penetration Tests if Segmentation is Used
PCI Requirement 11.3.4.1 – Confirm PCI DSS Scope by Performing Penetration Testing on Segmentation
PCI Requirement 11.4 – Use Intrusion-Detection and/or Intrusion-Prevention Techniques
PCI Requirement 11.5 – Deploy a Change-Detection Mechanisms to Alert Personnel
PCI Requirement 11.5.1 – Implement a Process to Respond to Change-Detection Solution Alerts
PCI Requirement 11.6 – Ensure Security Policies for Security Monitoring are Documented
PCI Requirement 12- Maintain a Policy that Addresses Information Security for All Personnel
PCI Requirement 12.1 & 12.1.1 – Establish, Publish, Maintain, and Disseminate a Security Policy
PCI Requirement 12.10 – Implement an Incident Response Plan
PCI Requirement 12.10.1 – Create the Incident Response Plan to Be Implemented
PCI Requirement 12.10.2 – Review and Test the Plan at Least Annually
PCI Requirement 12.10.3 – Designate Specific Personnel to Be Available on a 24/7 Basis
PCI Requirement 12.10.4 – Provide Training to Staff with Security Breach Responsibilities
PCI Requirement 12.10.5 – Include Alerts from Security Monitoring Systems
PCI Requirement 12.10.6 – Develop a Process to Modify and Evolve the Incident Response Plan
PCI Requirement 12.11 – Perform Reviews to Confirm Personnel Are Following Security Policies
PCI Requirement 12.11.1 – Maintain Documentation of Quarterly Review Process
PCI Requirement 12.2 – Implement a Risk Assessment Process
PCI Requirement 12.3 – Develop Usage Policies for Critical Technologies
PCI Requirement 12.3.1 – Explicit Approval by Authorized Parties
PCI Requirement 12.3.10 – Prohibit the Moving of Cardholder Data onto Local Hard Drives
PCI Requirement 12.3.2 – Authentication for Use of the Technology
PCI Requirement 12.3.3 – A List of All Such Devices and Personnel with Access
PCI Requirement 12.3.4 – A Method to Accurately Determine Owner, Contact Information, and Purpose
PCI Requirement 12.3.5 – Acceptable Uses of the Technology
PCI Requirement 12.3.6 – Acceptable Network Locations for the Technologies
PCI Requirement 12.3.7 – List of Company-Approved Products
PCI Requirement 12.3.8 – Automatic Disconnect of Sessions for Remote-Access Technologies
PCI Requirement 12.3.9 – Activation of Remote-Access Technologies for Vendors and Business Partners
PCI Requirement 12.4 – Ensure Security Policies & Procedures Define Responsibilities for All
PCI Requirement 12.4.1 – Executive Management Shall Establish Responsibility
PCI Requirement 12.5 – Assign Information Security Management Responsibilities to a Team
PCI Requirement 12.5.1 – Establish, Document, and Distribute Security Policies and Procedures
PCI Requirement 12.5.2 – Monitor and Analyze Security Alerts and Distribute to Appropriate Personnel
PCI Requirement 12.5.3 – Establish Security Incident Response and Escalation Procedures
PCI Requirement 12.5.4 – Administer User Accounts, Including Additions, Deletions, and Modifications
PCI Requirement 12.5.5 – Monitor and Control All Access to Data
PCI Requirement 12.6 – Implement a Formal Security Awareness Program
PCI Requirement 12.6.1 – Educate Personnel Upon Hire and at Least Annually
PCI Requirement 12.6.2 – Require Personnel to Read and Understand Security Policies and Procedures
PCI Requirement 12.7 – Screen Personnel Prior to Hire to Minimize the Risk of Attacks
PCI Requirement 12.8 & 12.8.1 – Manage Service Providers with Cardholder Data Access
PCI Requirement 12.8.2 - Service Providers are Responsible for the Security of Cardholder Data
PCI Requirement 12.8.3 – Ensure there is an Established Process for Engaging Service Providers
PCI Requirement 12.8.4 and 12.8.5 – Monitor Service Providers’ PCI DSS Compliance Status
PCI Requirement 12.9 – Service Providers are Responsible for the Security of Cardholder Data
PCI Requirement 2.1 - Always Change Vendor-Supplied Defaults
PCI Requirement 2.1.1 - Change all Wireless Vendor Defaults
PCI Requirement 2.2 - Develop Configuration Standards for all System Components
PCI Requirement 2.2.1 - Implement Only One Primary Function Per Server
PCI Requirement 2.2.2 - Enable Only Necessary Services, Protocols and Daemons
PCI Requirement 2.2.3 - Implement Additional Security Features
PCI Requirement 2.2.4 - Configure System Security Parameters to Prevent Misuse
PCI Requirement 2.2.5 - Remove all Unnecessary Functionality
PCI Requirement 2.3 - Encryption
PCI Requirement 2.4 - Maintain an Inventory of In-Scope System Components
PCI Requirement 2.5 - Ensure Security Policies Are Known to All Affected Parties
PCI Requirement 2.6 - Shared Hosting Providers Must Protect Each Entity’s Hosted Environment
PCI Requirement 3.1 - Keep Cardholder Data Storage to a Minimum
PCI Requirement 3.2 - Do Not Store Sensitive Authentication Data After Authorization
PCI Requirement 3.3 Mask PAN when Displayed
PCI Requirement 3.4 Render PAN Unreadable Anywhere it Is Stored
PCI Requirement 3.4.1 Logical Access Management
PCI Requirement 3.5 Document & Implement Procedures to Protect Keys
PCI Requirement 3.5.1 Maintain a Documented Description of The Cryptographic Architecture
PCI Requirement 3.5.2 Restrict Access to Cryptographic Keys
PCI Requirement 3.5.3 Store Secret and Private Keys Used to Encrypt/Decrypt Cardholder Data
PCI Requirement 3.5.4 Store Cryptographic Keys in The Fewest Possible Locations
PCI Requirement 3.6 Document & Implement all Key-Management Processes & Procedures
PCI Requirement 3.6.1 Generation of Strong Cryptographic Keys
PCI Requirement 3.6.2 Secure Cryptographic Key Distribution
PCI Requirement 3.6.4 Cryptographic Key Changes at Cryptoperiod Completion
PCI Requirement 3.6.5 Replacing Weakened Keys
PCI Requirement 3.6.6 Using Split Knowledge & Dual Control
PCI Requirement 3.6.7 Prevention of Unauthorized Substitution of Cryptographic Keys
PCI Requirement 3.6.8 Key-Custodian Responsibilities
PCI Requirement 3.7 Security Policies & Operational Procedures
PCI Requirement 4.1 – Use Strong Cryptography & Security Protocols to Safeguard Sensitive CHD
PCI Requirement 4.1.1 – Ensure Wireless Network Transmitting CHD Use Strong Encryption
PCI Requirement 4.3 – Ensure Security Policies and Procedures are Known to all Affected Parties
PCI Requirement 5.1 – Deploy Anti-Virus Software on all Commonly Affected Systems
PCI Requirement 5.1.1 – Ensure Anti-Virus Programs Detect, Remove and Protect Against Malware
PCI Requirement 5.1.2 – Perform Evaluations to Identify & Evaluate Evolving Malware Threats
PCI Requirement 5.2 – Ensure Anti-Virus Mechanisms are Current, Perform Scans, & Generate Audit Logs
PCI Requirement 5.3 – Ensure Anti-Virus Mechanisms are Active and Can’t be Altered
PCI Requirement 5.4 – Ensure Security Policies and Procedures are Known to all Affected Parties
PCI Requirement 6 – Develop and Maintain Secure Systems and Applications
PCI Requirement 6.1 – Establish a Process to Identify Security Vulnerabilities
PCI Requirement 6.2 – Ensure all Systems and Software are Protected from Known Vulnerabilities
PCI Requirement 6.3 – Develop Secure Software Applications
PCI Requirement 6.3.1 – Remove Development and Test Accounts, User IDs, and Passwords Before Release
PCI Requirement 6.3.2 – Review Custom Code Prior to Release
PCI Requirement 6.4 – Follow Change Control Processes & Procedures for Changes to System Components
PCI Requirement 6.5 – Address Common Coding Vulnerabilities in Software-Development Processes
PCI Requirement 6.5.1 – 6.5.6 Recap
PCI Requirement 6.5.1 – Injection Flaws
PCI Requirement 6.5.2 – Buffer Overflow
PCI Requirement 6.5.3 – Insecure Cryptographic Storage
PCI Requirement 6.5.4 – Insecure Communications
PCI Requirement 6.5.5 – Improper Error Handling
PCI Requirement 6.5.6 – All “High Risk” Vulnerabilities
PCI Requirement 6.5.7 – Cross-Site Scripting (XSS)
PCI Requirement 6.5.8 – Improper Access Control
PCI Requirement 6.5.9 – Cross-Site Request Forgery
PCI Requirement 6.6 – Address Threats & Vulnerabilities Regularly for Public-Facing Web Applications
PCI Requirement 6.7 – Ensure Policies & Procedures for Systems Are Documented, in Use & Known
PCI Requirement 7 – Restrict Access to Cardholder Data by Business Need to Know.mp4
PCI Requirement 7.1 – Limit Access to System Components and Cardholder Data
PCI Requirement 7.1.1 – Define Access Needs for Each Role
PCI Requirement 7.1.2 – Restrict Access to Privileged User IDs to Least Privileges Necessary
PCI Requirement 7.1.3 - Assign access based on individual personnel’s job classification & function
PCI Requirement 7.1.4 – Require Documented Approval by Authorized Parties
PCI Requirement 7.2 – Establish an Access Control System
PCI Requirement 7.2.1 – Coverage of all System Components
PCI Requirement 7.2.2 – Assignment of Privileges Based on Job Function
PCI Requirement 7.2.3 – Default “Deny-All” Setting
PCI Requirement 7.3 – Document Policies & Procedures for Restricting Access to Cardholder Data
PCI Requirement 8 - Identify and Authenticate Access to System Components
PCI Requirement 8.1 – Define and Implement Policies and Procedures to Ensure Proper User Management
PCI Requirement 8.1.2 – Control Addition, Deletion, and Modification of User IDs, Credentials
PCI Requirement 8.1.3 – Immediately Revoke Access for Terminated Users
PCI Requirement 8.1.4 – RemoveDisable Inactive User Accounts Within 90 Days
PCI Requirement 8.1.5 – Manage IDs Used by 3rd Parties to Access, Support, or Maintain System Comps
PCI Requirement 8.1.6 – Limit Repeated Access Attempts by Locking Out User ID After Six Attempts
PCI Requirement 8.1.7 – Set Lockout Duration to a Minimum of 30 Minutes
PCI Requirement 8.1.8 – Require Re-Authentication After 15 Minutes of Inactivity
PCI Requirement 8.2 – Ensure Proper User-Authentication Management by Something You Know
PCI Requirement 8.2.1 – Use Strong Cryptography to Render All Authentication Credentials Unreadable
PCI Requirement 8.2.2 – Verify User Identity Before Modifying Any Authentication Credential
PCI Requirement 8.2.3 – Passwords Require a Min. of Seven Characters and Contain Numbers & Letters
PCI Requirement 8.2.4 – Change User PasswordsPassphrases at Least Once Every 90 Days
PCI Requirement 8.2.5 – New Passwords Can’t Be the Same as Any of the Last Four Passwords Used
PCI Requirement 8.2.6 – Set Passwords for First-Time Use and Upon Reset to a Unique Value
PCI Requirement 8.3 – Secure All Individual Non-Console Administrative Access
PCI Requirement 8.3.1 – Incorporate Multi-Factor Authentication for All Non-Console Access
PCI Requirement 8.3.2 – Incorporate Multi-Factor Authentication for all Remote Network Access
PCI Requirement 8.4 – Document and Communicate Authentication Policies and Procedures to All Users
PCI Requirement 8.5 – Do Not Use Group, Shared, or Generic IDs, or Passwords
PCI Requirement 8.5.1 – Remote Access to Customer Premises Must Use Unique Authentication
PCI Requirement 8.6 – Authentication Mechanisms Must Not Be Shared Among Multiple Accounts
PCI Requirement 8.7 – Restrict All Access to Any Database Containing Cardholder Data
PCI Requirement 8.8 – Ensure Policies & Procedures for Authentication are Documented
PCI Requirement 9 – Restrict Physical Access to Cardholder Data.mp4
PCI Requirement 9.1 – Use Facility Entry Controls to Limit Physical Access to CDE
PCI Requirement 9.1.1 – Use Video Cameras or Access Control Mechanisms to Monitor Physical Access
PCI Requirement 9.1.2 – Implement Physical Controls to Restrict Access to Accessible Network Jacks
PCI Requirement 9.1.3 – Restrict Physical Access to Wireless Access Points
PCI Requirement 9.10 – Ensure Policies for Restricting Physical Access to Cardholder Data are Known
PCI Requirement 9.2 – Develop Procedures to Easily Distinguish Between Onsite Personnel and Visitors
PCI Requirement 9.3 – Control Physical Access for Onsite Personnel to Sensitive Areas
PCI Requirement 9.4 – Implement Procedures to Identify and Authorize Visitors
PCI Requirement 9.4.1 – Visitors are Authorized Before Entering, and Escorted at all Times
PCI Requirement 9.4.2 – Visitors are Identified and Given a Badge that Expires
PCI Requirement 9.4.3 – Visitors are Asked to Surrender the Badge Before Leaving the Facility
PCI Requirement 9.4.4 – A Visitor Log is Used to Maintain a Physical Audit Trail of Visitor Activity
PCI Requirement 9.5 – Physically Secure all Media
PCI Requirement 9.5.1 – Store Media Backups in a Secure Location and Review the Location’s Security
PCI Requirement 9.6 – Maintain Control Over the InternalExternal Distribution of Any Kind of Media
PCI Requirement 9.6.1 – Classify Media so the Sensitivity of the Data Can Be Determined
PCI Requirement 9.6.2 – Send the Media by Secured Courier
PCI Requirement 9.6.3 – Ensure Management Approves All Media Moved from a Secured Area
PCI Requirement 9.7 – Maintain Strict Control Over the Storage and Accessibility of Media
PCI Requirement 9.7.1 – Properly Maintain Inventory Logs of All Media
PCI Requirement 9.8 – Destroy Media When it is no Longer Needed
PCI Requirement 9.8.1 – Shred Hard-Copy Materials so CHD Cannot be Reconstructed
PCI Requirement 9.8.2 – Render CHD on Electronic Media Unrecoverable
PCI Requirement 9.9 – Protect Devices That Capture Payment Card Data via Direct Physical Interaction
PCI Requirement 9.9.1 – Maintain an Up-To-Date List of Devices
PCI Requirement 9.9.2 – Periodically Inspect Device Surfaces to Detect Tampering or Substitution
PCI Requirement 9.9.3 – Provide Training for Personnel to Be Aware of Attempted Tampering of Devices
PCI Requirements 3.2.1, 3.2.2, & 3.2.3 Do Not Store Tracks, Codes, or PINs After Authorization
PCI v3.2.1 vs. PCI 4.0: What's Changed?
PCI v4.0 - 1.1.1: Requirement 1 Policies and Procedures Are In Place
PCI v4.0 - 1.1.2: Requirement 1 Roles and Responsibilities Are In Place
PCI v4.0 - 1.2.1: Configuration Standards for Network Security Controls Are Implemented
PCI v4.0 - 1.2.2: Changes to Network Connections and Security Controls Are Approved
PCI v4.0 - 1.2.3: Maintain an Accurate Network Diagram
PCI v4.0 - 1.2.4: Maintain an Accurate Data-Flow Diagram
PCI v4.0 - 1.2.5: All Services Protocols and Ports Are Identified and Approved
PCI v4.0 - 1.2.6: Security Features Are Implemented on All Services Protocols and Ports
PCI v4.0 - 1.2.7: Network Security Controls Configurations Are Reviewed Regularly
PCI v4.0 - 1.2.8: Keep Configuration Files for Network Security Controls Secure and Consistent
PCI v4.0 - 1.3.1: Inbound Cardholder Data Environment Traffic Is Restricted
PCI v4.0 - 1.3.2: Outbound Traffic from the Cardholder Data Environment Is Restricted
PCI v4.0 - 1.3.3: Implement a Network Security Control Between Wireless Network and Wired CDE Segments
PCI v4.0 - 1.4.1: Network Security Controls Are Installed Between Trusted and Untrusted Networks
PCI v4.0 - 1.4.2: Inbound Traffic From Untrusted to Trusted Networks Is Restricted
PCI v4.0 - 1.4.3: Anti-Spoofing Measures Are In Place
PCI v4.0 - 1.4.4: Ensure Stored Cardholder Data Is Not Accessible from Untrusted Networks
PCI v4.0 - 1.4.5: Internal IP Addresses And Routing Information Is Only Disclosed to Authorized Parties
PCI v4.0 - 1.5.1: Security Controls Are Implemented on Any Computing Devices
PCI v4.0 - 2.1.1: Requirement 2 Policies and Procedures Are In Place
PCI v4.0 - 2.1.2: Requirement 2 Roles and Responsibilities Are In Place
PCI v4.0 - 2.2.1: Configuration Standards Are Developed Implemented and Maintained
PCI v4.0 - 2.2.2: Vendor Default Accounts Are Managed Properly
PCI v4.0 - 2.2.3: Primary Functions Requiring Different Security Levels Are Managed
PCI v4.0 - 2.2.4: Unnecessary Functionalities Are Removed or Disabled
PCI v4.0 - 3.1.1 & 3.1.2: Have Requirement 3 Policies and Procedures Assigned and In Place
PCI v4.0 - 3.2.1: Only Retain the Minimum Account Data Needed
PCI v4.0 - 3.3.1, 3.3.1.1, 3.3.1.2, & 3.3.1.3: Do Not Retain Any Sensitive Authentication Data
PCI v4.0 - 3.3.2: Encrypt Sensitive Authentication Data If Retained for Any Length of TIme
PCI v4.0 - 3.3.3: (Issuers Only) Store Only the Minimum Amount of Sensitive Authentication Data Needed
PCI v4.0 - 3.4.1: Mask Displayed Primary Account Number
PCI v4.0 - 3.4.2: Do Not Allow Primary Account Numbers to Be Copied When Using Remote Access
PCI v4.0 - 3.5.1.1: Ensure All Hashes Are Keyed
PCI v4.0 - 3.5.1.2: Correctly Utilize Disk-Level Encryption of Primary Account Numbers
PCI v4.0 - 3.5.1.3: Ensure Disk-Level Encryption Meets Requirements
PCI v4.0 - 3.5.1: Store Primary Account Numbers Appropriately
PCI v4.0 - 3.6.1.1: (Service Providers) Document and Describe the Cryptographic Architecture
PCI v4.0 - 3.6.1.3 & 3.6.1.4: Use Fewest Possible Custodians and Locations for Cryptographic Keys
PCI v4.0 - 3.6.1: Use Fewest Possible Number of Key Custodians Locations and Forms
PCI v4.0 - 3.7.1: Utilize Procedures to Generate Strong Cryptographic Keys
PCI v4.0 - 3.7.2 & 3.7.3: Implement Policies and Procedures to Safely Distribute and Store Keys
PCI v4.0 - 3.7.4: Define Cryptoperiods in Policies and Procedures for Key Management
PCI v4.0 - 3.7.5: Properly Retire Replace or Destroy Keys When Appropriate
PCI v4.0 - 3.7.6: Use Split Knowledge and Dual Control for Manual Cleartext Key Management
PCI v4.0 - 3.7.7: Do Not Allow Unauthorized Key Substitution
PCI v4.0 - 3.7.8: Require Key Custodians to Acknowledge and Accept Their Responsibilities
PCI v4.0 - 4.1.1 & 4.1.2: Have Requirement 4 Policies and Procedures Assigned and In Place
PCI v4.0 - 4.2.1.1: Maintain Inventory of Trusted Keys and Certificates
PCI v4.0 - 4.2.1.2: Utilize Strong Cryptography When Transmitting Primary Account Numbers on Wireless Networks
PCI v4.0 - 4.2.1: Properly Secure Primary Account Numbers During Transmission
PCI v4.0 - 4.2.2: Secure Primary Account Numbers When Transmitting via End User Messaging
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